Invoices sent to the finance department and other similar questions will be answered only after the holiday. If the issue cannot wait, please send us a request through the contact section. We are sure that a way will be found to resolve the issue. The work schedule of the customer service department and support service will remain unchanged during the holidays: technical issues will continue to be resolved 24 hours a day.
Don’t forget invoice!
Web and VPS/VDS hosts are suspended due to lack of funds in the personal account, and are deleted, respectively, if payment is not made within 14 days. In this case, data recovery is not possible. From January 1 to 6, the bank does not process any payments on accounts. It will not be possible to execute payment orders – the finance department, like everyone else, does not work on holidays. According to statistics, at the beginning of each year, on average, more than 500 web and VPS hosts in the CIS alone are automatically deleted due to non-payment on time.
Make sure you don’t have any unpaid invoices during the holidays. Make your payments in advance. Your customer dashboard will show the name of the invoice to be paid, its price, and the period until it is active until it is paid:
We would like to inform you that although every functionality in the customer panel is automated, banks do not work on holidays and we will only be able to accept transactions made via bank transfer after January 6, 2025.
However, you can use payment by plastic card without any restrictions. The hosting order and the extension of the existing service will be automatically accepted and activated.
Discount coupon!
In honor of the holidays, we are offering an additional 20% discount on new orders for all hosting services from December 29 to January 10. To participate in the campaign, order a web host from this date until January 10 according to the instructions below:
- Choose one of the web-hosting, Linux, Windows və Konteyner VPS plans offered on the site and click the “Order” button.
- Enter discount coupon: NEW2025
Ready! You can take advantage of a fast and reliable host.
We wish you a good rest during the holidays and new achievements in 2025!